Your Benefits as a Partner Customer

Altruan’s Partner Customer Model is designed for institutions and companies with a regular need for professional consumables and hygiene products. As a partner customer, you’ll not only receive attractive purchasing terms, but also personalized service and comprehensive support throughout the entire procurement process.

Our goal is to provide you with comprehensive support—efficiently, transparently, and tailored to your specific needs.

Personalized Support & Expert Advice

As a partner customer, you’ll have a dedicated contact person who understands your facility, your processes, and your needs. Our customer advisors and product specialists will assist you in selecting the right products, launching new items, and making changes to your product lineup.

In addition, we support you with training, certifications, and technical questions—in a practical, solution-oriented, and reliable manner.

Your Personal B2B Store Access

Partner customers receive personalized, secure access to our B2B store. This enables efficient and transparent procurement, tailored to your internal structures and requirements.


Security, Policies, and Legal Information

  • Legal Changes & Guidelines

    As a partner client, you’ll receive early notice of legal changes, new guidelines, and relevant requirements in your field.

  • Support for Transitions

    We support you in making adjustments to your product lineup, transitioning to new products, and implementing new legal requirements.

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Nursing and Care Facilities

Partner clients in the long-term care sector benefit from predictable terms, reliable supply, and personalized support. We assist with product selection, changes to product lines, and compliance with legal requirements in day-to-day long-term care.

Medical Facilities & Practices

For healthcare facilities, we offer structured procurement processes, expert advice, and timely information on regulatory changes. This helps you ensure a safe and cost-effective supply of medical products.

Industry, Trades & Businesses

Industrial and trade companies benefit from efficient purchasing processes, clear budget control, and reliable delivery of consumables and occupational safety products.

Building Cleaning & Facility Management

Partner customers in the cleaning industry gain access to a wide range of products, expert advice, and support in selecting efficient and compliant cleaning solutions.

Food Service & Commercial Kitchens

For the food service industry and commercial kitchens, we offer customized supply solutions, personalized support, and assistance with hygiene requirements and legal regulations.

Become a Partner Customer Now

We would be happy to provide you with a no-obligation consultation regarding your partner customer status and the specific options available for your institution or company.